TERMS & CONDITIONS

BEE Ltd is the trading name of Brimble Elton Enterprises Ltd, registered in England and Wales with company number 10694149.

VAT No:                                                  269 9397 26

Trading Address:                                  St Mary’s Warehouse, East Farm, Codford, England UK BA12 0PG

Registered Office Address:                 Office 3, East Farm, Codford, England UK BA12 0PG

Contact Telephone Number:                01985 850 982

Contact e-mail address:                        info@brimblemail.com

 

UK Distribution

Please note this website is not related directly to any manufacturer, We are a UK distributor for many different products. The actual manufacturers of the products do not accept any responsibility for information and content provided on this site.

Deliveries

For full delivery information please see our Delivery Page.

Because of the varying size and weights of the items we sell delivery times do vary. A standard 2–5 day delivery time can be expected on most items.

We aim to process orders within 24hours, excepting over weekends and bank holidays when orders will be processed on the next regular working day.

For overseas delivery, please contact us for a quote on price and estimated delivery time.

Ordering and Payment

If you are certain about the item you are ordering then the process is simple, just use our secure online shop to enter the required details and make a payment. Alternatively, if you need help or advice then simply call or email the office and we will do our best to assist.

 For online orders, payment is required in advance via our PayPal payment gateway before items are dispatched. If you would prefer to pay via bank transfer, please speak with our office to confirm the details of the order before posting or making payment.

Cancellations and Returns

 BEE understand that there may be occasions when you need to return an item.

You have the right to cancel any purchase within 7 working days of receipt of your order. The total of your invoice will be refunded in full as soon as possible but we will not cover the cost of return. Your order must be returned to us in the condition in which you received it. BEE will not accept cancellation once the goods have been opened, used or damaged after receipt.

If for any reason the goods are faulty when you receive them, BEE will either:

  1. replace the item free of charge
  2. refund the cost of purchase to the customer
  3. agree a reduced price or alternative compensation with the customer

If you receive faulty items, please provide us with photographic evidence of the damage. Whether or not we need the item to be returned will depend on the nature of the damage and the agreement made between BEE and the customer in each individual case.

BEE will cover the cost of returning goods if the order has been damaged in transit or incorrect item(s) have been delivered. BEE are not responsible for insufficient/incorrect delivery information provided by the buyer, delays caused by bad weather, an inability to contact the buyer/recipient when necessary, or when the courier is not able to gain a signature or safely leave your parcel.

Changing Your Order

Please note that depending on the time of day you place your order, some items are dispatched on the same working day. Please contact us via telephone as soon as possible if you wish to change your order. If the parcel has not already been dispatched, then alterations may be made to any order. Unfortunately, once your parcel has been dispatched, we are unable to make changes. Please either place an additional order, or if necessary, contact us so that we can agree a solution.